We’re a Canadian gaming & technology accessory company, with video gaming, toys & technology products of many kinds. We offer honest, competitive pricing and stock some of the most demanding video gaming accessories and technology products on the market today.
About Exooto Media.
Our Core Values
At Exooto Media our core value is providing our customers with not only an exceptional customer service experience, but also offering an easy, risk free return policy which protects you the customer.
You may also like to know that we do not store any payment data here at Exooto Media. Your information is protected, encrypted and processed through a secure payment gateway that we will never see.
Shop with peace of mind knowing that your data is in safe hands and will not be stored at any 3rd party location.
30 day return policy on all gaming & technology accessories.
1. Return Requests.
Return requests must be sent within 30 days of delivery to customer.
Once the return is requested, customer then has an additional 14 days to process return. After this period the item cannot be returned.
2. Defective Items.
Defective, damaged & incorrect, unopened box or opened box & unused items with all original packaging can be returned. Items not in original packaging cannot be returned. If items are defective it is highly recommended to contact the manufacturer for warranty and replacement.
3. Shipping charges
For any defective or incorrect items we will cover the entire shipping cost.
For all other cases such as customer changes mind or doesn’t like product. Customer will be responsible for all return shipping costs (at discounted rates).
4. Used items
To return any used items over our 30 day threshold, a 10-15% restocking fee may apply.
5. Non-Returnable Items
All PlaySeat brand items are non-returnable, all sales are final. If deemed defective you must contact manufacturer for warranty information.
All opened video games are also non-returnable.
All orders over 40$ get the benefit of free shipping.
Our primary carriers are CanadaPost UPS & Purolator. We offer free shipping on all products listed on the website.
In most cases our handling time is between 1-3 days, but select products may have longer handling time.
We offer standard ground shipping, express and more. Please call us or leave a note on your order for special requests.
Payment Methods Accepted
We accept VISA, MasterCard and American Express via PayPal. We don’t charge your account until the day your order ships. For any special inquiries please email email@example.com or call (519) 703 1151
All prices are in Canadian dollars (CAD)
We are based in Canada, but ship to both Canada and USA. Shipping fees and duties may apply to U.S orders.